Delivery Options

Delivery options

Delivery Options


FREE next working day or specified working day delivery on orders over £200*.

  • Delivery on orders under £36 (ex VAT) costs £2.50
  • Next day delivery available on orders placed before 2pm Mon.*
  • Please note after 2 pm Friday, over the weekend or on a Bank Holiday will not be processed
    until the next working day.

 *Next Day Delivery costs £4.50, if your order is over £200 next day delivery is FREE if ordered before 2pm. Please note: We cannot guarantee next day delivery to any IV postcode.

It is important that If delivery to your front door is not going to be suitable or you want the product placing in a particular room, then you need to use our white glove premium delivery service. Some larger items such as Scooters and chairs may be delivered to the kerb on a pallet. This is industry standard with all suppliers of these product types unless you pay for a White Glove Delivery. If you can not manage with this type of delivery then please upgrade your delivery service.

  • We are not able to deliver to the Highlands and Islands of Scotland, the Isle of Man, Isle of Wight, Northern Ireland, or any location not in Mainland UK.

Saturday Delivery

  • Order before 2pm on Friday and we can deliver on Saturday morning for an extra £20

White Glove Delivery Service

  • White Glove Delivery and Build £80 per item
  • Removal of your old unwanted furniture - £45 per item

Our White Glove Service is a premium delivery and build package that we are very pleased to be able to provide for our customers. These deliveries are made by highly trained engineers.

The White Glove Team will contact you within 24 hours of you making your order (Mon-Fri) and will arrange a day for delivery (within 3 - 5 working days).

Rise and Recline armchairs, beds or other large indoor furniture items will be positioned, assembled and demonstrated in a room of your choice. For an extra charge, we can arrange the removal of old furniture which helps relieve the stress of removing it yourself. 

Scooters, Powerchairs or any other mobility product, will be constructed and demonstrated. You will be shown how to use the scooter, as well as simple on going maintenance such as charging batteries. We strongly advise that any non-boot scooter is delivered using this method. 

Some of our Scooters and Powerchairs include the White Glove Delivery within the price shown, this is part of our Livewell Today Promise.

Our engineers will answer any questions that you may have, and once you are completely happy, they will remove all the packaging and ask you to sign a handover certificate. 

Unfortunately, at the moment we are not able to offer this service to any area that starts with the postcode IV/KW/PA/PH or NonMainland address.

If you have any doubt about keeping your product you MUST ask the delivery team to leave the packaging as you can not return any product without it. Please read our returns policy for full details on returning products.

*Occasionally (and out of our control) products are only available on a 2 - 3 day delivery service, you will see this at
the checkout before placing your order.