This ingenious foldable walking stick snap's open and is easily folded away to fit in any bag, pocket or pouch. The black aluminium shaft is extremely strong and robust, yet lightweight to carry with an easy push button height adjustment.
The plastic, latex free handle allows a comfortable, secure grip and the sturdy rubber tip provides stability on various surfaces. Fitted with a wrist strap this easy clean walking stick has a maximum user weight capacity of 135kg (21st).
What is VAT Relief?
If you are buying a mobility aid for yourself or a loved one, and the user is chronically sick or disabled it is likely that you will be eligible for VAT Relief – this is where the product is supplied VAT-free at a reduced price. We are honest and upfront with our online prices so you will see that most of our prices include VAT Relief unless otherwise clearly stated, as some products are exempt from the scheme and must include VAT.
Am I eligible?
For VAT purposes, you’re considered chronically sick or disabled if you have
For clarity, the term ‘chronically sick or disabled’ does not include a person who’s only temporarily disabled or incapacitated, for example with a broken limb or someone who’s elderly but is not chronically sick or disabled.
You do not need HMRC’s permission to declare that you’re disabled or chronically sick and our advisers cannot tell you if you’re disabled or chronically sick.
Some of our more commonly accepted long-term health conditions can be found below, where applicable:
How do I claim VAT Relief?
To show that you are entitled to buy the goods with VAT Relief, we will ask you to make a self-declaration, confirming your eligibility when placing your order. This can be supplied in two different formats:
Do I qualify for VAT Relief if I am buying the item for someone else?
Yes, whether you are buying the item for someone else or yourself, the same guidelines apply as shown above. However please note that the following are not ‘personal’ or ‘domestic’ uses and are not eligible for VAT Relief:
Many of our mobility aids are available with VAT Relief and this will clearly be displayed in the price above where available. During the checkout process you will be asked to make a VAT declaration by providing the name of the user and their relevant medical condition that this item is intended to help alleviate. A very small range of products are not eligible for VAT Relief as set out by the HMRC – these prices will be clearly marked as including VAT.
All our mobility aids are delivered in their original packaging that includes strong internal padding to ensure the parts do not move during transit and delivery, and encased in durable, heavy-duty outer box. Standard courier delivery includes delivery to the front door of your property, but the driver will not be able to bring your item inside your home unfortunately due to insurance restrictions. We’re able to deliver this item whenever is most convenient for you; weekdays or weekends, morning or afternoon – please click on the delivery section for more details.
Yes, once you have carefully unpacked and assembled your mobility aid, you’re ready to go! We always recommend reading through your user manual first to familiarise yourself with the mobility aid’s features and any safety precautions before using it.
Get in touch with us as soon as possible – we’re here to help. We know how important your mobility aid is to you and we’re here to ensure that any potential issues are investigated and resolved quickly to minimise any inconvenience. We have a dedicated team of people who can provide hands-on technical support either by email or over the phone. This process can often alleviate many common faults and gets you back up and running as soon as possible. This is covered in your warranty in line with our return’s conditions, dependent upon the age of the mobility aid when the issue is raised.
We provide a 12-month warranty with all our mobility aids delivered within the UK. In addition to this we also provide a further 12-months on any branded Livewell mobility scooter, a total of 2 years. All our mobility aid warranties cover the cost of replacement OEM parts within the initial period in line with our return’s conditions, dependent upon the age of the mobility aid when the issue is raised.
As well as our specific Q&A section, we have also included a more general help and advice guide below to help assist you with your buying decision for you or your loved one. We understand how important mobility aids can be and we want to ensure that you are fully comfortable with the options before placing an order. If you can’t find the answer that you need below, please feel free to get in touch with a member of our team and we’ll be happy to help.
We’ll show you your current delivery options for this item in the checkout. These will depend on the time and day of your order, as well as the location of your delivery address. Deliveries are made between the hours of 7.30am and 7.30pm. We will share your email address and mobile phone number with the nominated carrier to provide you with live tracking information where possible.
Standard Delivery - £3.99 (FREE on orders over £40)
Next Day Delivery - From £7.99 - £24.99
In Home Delivery - £69.00
Professional Assembly - £119.00
Professional Assembly & Removal - £159.00
