Mobility Scooters
Buying Guide
A mobility scooter is designed to make your life that little bit easier in helping to keep you independent and enjoy living your life the way you want to live it. Whether it’s walking the dog, nipping to the corner shop or a run to the park with the grandchildren, we’ll have the mobility scooter for you. At Livewell, we only sell the best and that's no different when it comes to our great range of mobility scooters.
Whether it's one of our travel mobility scooters like the Jaunt Mobility Scooter, or a larger 8mph road mobility scooter such as the Journey Mobility Scooter, all our mobility scooters are manufactured through Drive DeVilbiss, one the world's largest providers of mobility scooters.
Thanks Livewell I'm very happy with my Journey 8mph Mobility Scooter. I ordered it on the Monday and it came on Tuesday. All is well and works great at a great price - very, very happy! Thank you Livewell.
Which Mobility Scooter Should I Buy?
There are many mobility scooters to choose from, so thinking about how you will use your scooter will help you select the right one:
• How frequently will you be using your scooter?
• Will you be travelling on the road, pavement or 'off-road'?
• Do you need your scooter to fold or dismantle so you can transport it in a car?
• Will your journeys be long or short?
• Will your scooter will be stored indoors or outside (in a garage or shed)?
All of our mobility scooters are designed with varying features and capabilities, allowing you to choose the best one for your needs.
Portable Mobility Scooters
Travel mobility scooters are lightweight and compact, making them perfect for helping you get out and about. Each model can be readily dismantled or folded so it can be easily stored or fitted into the back of a car. Being easy to transport, they make great travel mobility scooters for taking on holiday. With smaller batteries, portable mobility scooters are more suited to travelling shorter distances.
4mph or 6-8mph Mobility Scooters
4mph and 6mph, or Class 2 scooters are intended to be used on pavements and footpaths only. They have a smaller battery with a typical range of up to 15 miles and often lightweight in design.
8mph, or Class 3, mobility scooters can be driven on both roads and pavements. They are sturdier and are normally fitted with a more powerful battery for longer distances.
All Terrain Mobility Scooters
An 'off-road' mobility scooter allows you to travel where standard scooters may struggle to go. Each scooter is built to withstand terrain including rough paths, uneven ground, grass and steeper inclines. These scooters are bigger and heavier and are fitted with a larger battery for longer distances.
Mobility Scooter Accessories
Each scooter has a range of additional accessories, including wet and cold weather protection, storage and added comfort.
Ordered a mobility scooter, the Livewell Jaunt and it was delivered the next day. Brilliant scooter, excellent value for money, splits down in seconds to load into your car boot. The scooter is for my partner, she has multiple sclerosis and has difficulty walking, the scooter has given her independence, she loves it.
Frequently Asked Questions
Do I need a valid driving license to ride a mobility scooter?
No, you do not need a license to use a mobility scooter however you must be over the age of 14 to use an 8mph mobility scooter as these can be used on public roads. In addition, you are legally required to register an 8mph mobility scooter with the DVLA.
Do I need to register a mobility scooter with the DVLA?
Possibly; this is now a UK legal requirement for all 8mph mobility scooters as they can be used on public roads, but not required for 4mph and 6mph mobility scooters. This works much in the same way you tax your car; you will need to apply for a vehicle log book (V5C) but with the big difference of getting it completely free! If you have a printer then you can download the form here by clicking this link, or alternatively you can request one through the post by calling the DVLA on 0300 790 6802 (local call rates apply).
Do your mobility scooters include a charger?
Yes, all our mobility scooters are supplied with a standard UK plug charger. This will be provided with your ignition keys and user manual, usually found in a protective plastic wallet within the box. To make life easier we can also supply a spare charger to keep in another room or the car; if you’d like to place an order then please give a member of our team a call.
How are your mobility scooters delivered?
All our mobility scooters are delivered in their original packaging that includes strong internal padding to ensure the parts do not move during transit and delivery, and encased in a durable, heavy-duty outer box. Standard courier delivery includes a kerb-side service to your address but not directly to the front door or into the house. This is typical of heavy-goods couriers due to the item weight and is also provided by many other online mobility retailers to provide customers with a quick delivery option for urgent needs.
Are your mobility scooters easy to assemble?
Yes and no; this is always a tough one and entirely down to the delivery environment and personal capability. Generally, our smaller 4mph mobility scooters are designed to be lightweight, portable and easy to transport. They are delivered in four manageable pieces that require lifting out of the box separately and assembling together in order. Bear in mind that the heaviest piece can often weigh between 15-20kg (32-44lb) – roughly the weight of a microwave! You don’t need any tools or DIY experience and the entire assembly process can often be completed within 20 minutes by one or two people.
Our larger 6mph and 8mph mobility scooters are considerably larger and heavier, often requiring storage within the house or outside shed/garage rather than a car boot. The box will often contain three larger separate pieces as the scooter base does not disassemble unlike smaller portable mobility scooters. The heaviest piece can typically weigh 90-130kg (195-285lb) – the equivalent of four-seater sofa! Whilst you still don’t need any tools or DIY experience, we always recommend getting two people to assemble a large mobility scooter, which can still be completed within 20-30 minutes.
How long is the warranty on your mobility scooters?
We provide a 12-month warranty with all our mobility scooters delivered within the UK. In addition to this we also provide a further 12-months on any branded Livewell mobility scooter, a total of 2 years. All our mobility scooter warranties cover the cost of replacement OEM parts, engineer labour time and callout within the initial period in line with our return’s conditions, dependent upon the age of the scooter when the issue is raised.
What happens if my mobility scooter develops a fault?
Get in touch with us as soon as possible – we’re here to help. We know how important your mobility scooter is to you and we’re here to ensure that any potential issues are investigated and resolved quickly to minimise any inconvenience. We have a dedicated team of people who can provide hands-on technical support either over the phone or through email. This process can often alleviate many common faults and gets you back up and running as soon as possible. We will need you to be with the mobility scooter when you contact us and available to talk through some simple diagnostic questions.
In more severe cases where the issue cannot be resolved remotely, we can instruct a qualified engineer to investigate the issues and aim to provide a resolution on-site. This is covered in your warranty in line with our return’s conditions, dependent upon the age of the scooter when the issue is raised.